Easy Eats is committed to protecting your personal data and ensuring transparency in how we collect, use, and store your information. This Privacy Policy outlines our practices regarding data collection, usage, and your rights as a user.
1. Information We Collect
We may collect the following types of information when you use Easy Eats:
- Personal Information: Name, phone number, email address, delivery address, and order history.
- Payment Information: We collect payment method details to process your orders, but full payment information is securely processed through our payment partners.
- Location Data: With your permission, we collect real-time location data to show you nearby restaurants, facilitate accurate delivery estimates, and ensure timely deliveries.
- Device Information: Including device type, operating system, and performance metrics to improve app functionality and user experience.
- Usage Data: Information about how you interact with our app, including restaurants you view, dishes you browse, and preferences you indicate.
2. How We Use Your Information
Easy Eats uses your data to:
- Process and manage orders across multiple restaurants
- Connect you with restaurants and delivery partners
- Facilitate deliveries and communicate updates about your order status
- Recommend restaurants and dishes based on your preferences and order history
- Enhance app performance and improve user experience
- Provide customer support and resolve disputes
- Contact you regarding your orders or with promotional content (optional and customizable)
We share necessary order information with the restaurants you order from and delivery partners who fulfill your orders. We do not sell your personal information to third parties.
3. Data Security
Easy Eats implements industry-standard security measures to safeguard your data. While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the internet or electronic storage is 100% secure.
4. Your Rights
You have full control over your data. Through Easy Eats, you can:
- Access and update your information through your account settings
- View your order history and saved restaurants
- Request deletion of your account and associated data
- Manage your preferences for receiving marketing communications
- Control app permissions such as location access and notifications
5. Restaurant Partners and Third Parties
When you place an order through Easy Eats, we share necessary information with:
- Restaurant Partners: To prepare and fulfill your order
- Delivery Partners: To deliver your order to your specified location
- Payment Processors: To complete your transaction securely
- Analytics Providers: To improve our service (using anonymized data)
All our partners are required to respect your privacy and are prohibited from using your personal information for purposes other than providing services to Easy Eats.
6. Consent and Permissions
By using the Easy Eats app, you consent to the collection and use of your information as described in this policy. You may revoke certain permissions (such as location access) through your device settings, though this may limit certain app functionalities.
7. Changes to This Policy
Easy Eats may update this Privacy Policy from time to time. Any changes will be communicated within the app or via email if necessary.
Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to contact us at support@easyeats.com.